April 22, 2022
We are still experiencing occasional shipping troubles with our webstore when attempting to check-out. The typical error seen says something like: "Your chosen shipping rate is no longer valid. Select a new rate." The problem seems to most commonly occur when UPS Ground is chosen. A work-around is to choose another rate, like UPS 3-Day if its available to choose. We can refund the difference and ship ground, in case that works for you.
Otherwise please contact us at firstname.lastname@example.org and we can handle the order manually.
We are working with our webstore and shipping provider to remedy this issue. We've sorry for this inconvenience and hope to have it fixed soon.
January 17, 2022